How to Submit an Insurance Service Request on Baramen
Definition of Insurance in International Trade
Insurance in international trade refers to the process of financial protection and risk management provided by international insurance companies to cover various risks associated with goods, liabilities, and other aspects in different areas of international commerce. This type of insurance helps traders and businesses safeguard their financial standing by minimizing the costs arising from potential risks during the transportation of goods. For instance, international transport insurance can compensate for losses caused by theft, damage, or other incidents during the shipment of cargo, providing a sense of security and peace of mind for traders and companies.
Benefits of Submitting an Insurance Request via Baramen
Extensive Network: Baramen partners with a broad network of leading global financial service providers, ensuring you can connect with the most suitable insurer to meet your specific needs.
Streamlined Process: The insurance application process through Baramen is designed to be user-friendly and efficient, allowing you to submit your request quickly and easily via their website or mobile app.
24/7 Support: Baramen’s dedicated support team is available around the clock, seven days a week, ready to assist you at every stage of the process to ensure a smooth experience.
Cost-Effective: Baramen offers a platform that allows you to submit insurance requests with minimal cost and time commitment, providing convenience from any location at any time.
Steps to Submit an Insurance Request via Baramen
Step 1: Access the Service Request Page
You can reach the Baramen service request page in two convenient ways:
Direct Access from the Homepage: Navigate to the top menu of Baramen’s homepage and select the “Service Request” option. On the service request page, choose “Financial Services” and click the “Next” button to view the available financial services.
Access via My Office Page: On the right-hand menu of your My Office page, select “Service Request” under the “Customer” section. From the displayed submenu, choose “New Service Request.”
Step 2: Select Insurance Service
In the services box, choose the “Insurance Service” option. Upon selection, the chosen service will appear in the left-hand box. You can also select additional services or multiple instances of the same service as needed. The order of your selections will determine the priority of service processing, and forms for each selected service will be displayed in sequence.
To navigate back to a previous form or step, use the “Back” button located at the bottom of the form. This feature ensures you can easily review or modify your selections as needed.
Step 3: Complete the Insurance Service Form
Step 4: Review and Select the Best Proposal
View and Assess Proposals: To review the proposals you’ve received, navigate to the right-hand menu under the “Customer” section and select “Service Request.” From the submenu, click on “Service Providers’ Proposals” to display a table of the received proposals. For detailed information on each proposal, click the “View Details” icon.
Communicate with Service Providers: If you need to discuss terms or negotiate with service providers before making a decision, use the “Contact User” button to engage in a chat via Baramen’s messaging platform. This allows you to clarify any doubts or request additional information.
Approve or Reject Proposals: Each proposal includes options to either approve or reject it at the bottom. Click the “Approve” button if you find the proposal suitable, or select “Reject” if it does not meet your needs.
Proceed to Payment: Once you approve a proposal, you will be directed to the payment stage where you can settle the invoice amount.
This step ensures that you have a comprehensive view of all proposals, can negotiate as needed, and make an informed decision before finalizing the payment.
Step 5: Payment of Invoice Amount
After approving your chosen proposal, you are required to pay the agreed amount according to the terms. For a secure transaction, we highly recommend using Baramen’s secure payment gateway. Payments made through this gateway will be held in escrow by Baramen until the order is fully processed and the goods are delivered. Baramen will not be responsible for transactions conducted outside of its secure payment system.
Once the payment is completed, enter the required details in the comments section, upload the payment receipt and any other relevant documents, and click the “Payment Completed” button.
If you wish to cancel the service request, you must do so before making the payment by clicking the “Cancel” button and providing an explanation. Please be aware that once the payment is processed, cancellation of the request will not be possible.
Using Baramen’s secure payment gateway will direct you to Baramen’s payment portal, and the payment confirmation will be sent directly to the seller. The next step will be the preparation of your order. If you choose other payment methods, after selecting the option to pay the invoice amount, the subsequent step will be payment confirmation by the seller.
Step 6: Service Execution
After the customer has completed the payment, the service provider must confirm receipt of the funds. If you have used Baramen’s secure payment gateway, this confirmation will be processed automatically by the system.
Upon confirmation of payment, the service provider is obligated to deliver the requested services within the agreed-upon timeframe. This ensures that the services are executed promptly and in accordance with the customer’s requirements.