Request Full Package Service (Door to Door)
What Are Comprehensive Commercial Services? (Door to Door)
Comprehensive Commercial Services encompass the full spectrum of logistics management, where the service provider takes on the entire responsibility for the logistics chain. This includes:
- Receiving Goods: Collecting the products directly from the seller.
- Customs Clearance: Navigating the complexities of customs procedures.
- Transportation Management: Overseeing the entire transportation process.
- Permit Acquisition: Obtaining all necessary permits and licenses.
- Final Delivery: Ensuring the goods are delivered promptly to the buyer.
With Baramen, you gain access to a wide network of service providers, enabling you to make informed choices based on comprehensive data. This service empowers you to enhance your business operations and confidently engage in global markets, maximizing your growth potential.
Steps to Register for the Complete Service Package (Door to Door)
Step 1: Selecting the Service
You can access the Baramen service request page through one of the following methods:
Direct Access from the Homepage: Navigate to the top menu of the homepage and select the Service Request option.
Access Through My Office Page: In the right-side menu under the Customer section, choose Service Request, then select New Service Request from the displayed submenu.
Once you’re on the services page, select Complete Service Package and click the Next button to open the request form for the complete service package.
For direct access to the complete service package form, click on the link: “Request Complete Service Package on Baramen.”
Step 2: Completing the Comprehensive Service Package Form
When filling out the Comprehensive Service Package form, it is essential to carefully consider the following details:
1. Origin Country, Province, and City
- Description: Specify the country, province, and city where the service provider will collect the goods from the seller.
2. Destination Country, Province, and City
- Description: Provide details regarding the location where the service provider will deliver the goods to the buyer.
3. Shipment Date
- Description: Set the date for when the goods will be dispatched from the origin to the designated destination.
4. Delivery Date
- Description: Determine the expected date of delivery when the goods will arrive at the buyer’s specified location.
5. Incoterms
- Description: Select the relevant Incoterms based on the pro forma invoice. Incoterms define the responsibilities of buyers and sellers in international transactions, including shipping, insurance, and tariffs.
6. Currency for Payment to the Service Provider
- Description: Indicate the currency you plan to use for payment to the service provider.
7. Upload Files
- Description: Specify the packaging details of your goods. If the desired packaging is not listed, select “Other” and manually enter the necessary information in the designated field.
8. Additional Descriptions
- Description: Use this field to provide any further details related to the packaging of your goods. If your desired packaging is not listed, select “Other” and manually enter the relevant information.
Product Information Form
After entering the general request details, you will need to provide information about your product(s). You can enter one or multiple product lines (at least one product line is mandatory). The following information is required in the product form:
Product: Include the name of the product along with key distinguishing features. For example: “Samsung Galaxy A14 Mobile Phone, 64GB Storage, 4GB RAM, Dual SIM – Black.”
Order Quantity: Specify the total volume (quantity) of the product.
Unit: Choose the appropriate unit of measurement for your product, such as piece, carton, box, dozen, gram, roll, etc. If your preferred unit is not available in the list, select “Other” and provide the unit in the additional field.
Unit Price: Indicate the price of one unit of the product.
Currency: Specify the currency used for the product purchase.
Total Value: This field will be automatically calculated by the system based on the provided details.
HS Code: Enter the customs tariff code, typically an 8-digit code determined by the World Customs Organization. This code is essential for defining the product and its applicable tariff classification. Note that you cannot register an order or clear your goods from customs without this code.
Total Weight (kg): Specify the total weight of the shipment in kilograms.
Special Temperature Storage: If your product requires specific temperature conditions for storage, select the “Special Temperature Storage” option and enter the minimum and maximum required temperatures (in degrees Celsius).
Dangerous Goods: If your product is classified as dangerous, activate the “Dangerous Goods” option and specify the reasons for its classification in the provided field. Examples of dangerous goods include lithium batteries, chemicals, powders, liquids, fragrant sprays, toxic materials, and flammable items.
After entering the product information, click the Add Product button to include it in the table at the bottom of the form. If you wish to add more product lines, repeat the process and click Add Product for each additional entry.
Once all information has been completed, the Save and Next button will become active. Click it to proceed to the deadline setting page for proposal receipt. Here, you will specify the deadline for service providers to submit their proposals.
Service providers will only be able to submit proposals until the chosen deadline. After this period has ended, you will not receive any further proposals.
After determining the proposal deadline, click the Submit button to officially register your request in the Baramen commercial services marketplace.
Checking the Status of Your Request
To check the status of your request, navigate to the right-side menu under the Customer section, select Service Request, and then choose My Requested Services from the displayed submenu.
Step 3: Viewing, Reviewing, and Selecting the Best Proposal
Viewing and Analyzing Proposals
To access the received proposals, navigate to the Customer section in the right-side menu, then select Service Request. From the displayed submenu, click on Proposals from Service Providers. This will present you with a comprehensive table of all proposals submitted by service providers. For detailed information about each proposal, simply click the View Icon next to the respective entry.
Communicating with Service Providers
If you wish to negotiate terms or clarify any details before making a decision, you can engage with service providers directly. Use the Contact User button to initiate a conversation via the Baramen chat platform, allowing for efficient communication and collaboration.
Accepting or Rejecting a Proposal
At the bottom of each proposal, you’ll find buttons labeled Accept and Reject. If you find the proposal satisfactory and wish to proceed, click the Accept button. If it does not meet your requirements, select the Reject option instead.
Upon accepting a proposal, you will be directed to the next step: processing the payment for the invoice.
Step 4: Invoice Payment
After you’ve accepted the proposal, it’s time to settle the payment as per the agreed terms. We strongly recommend using the Baramen Secure Payment Gateway for a safe and reliable transaction. Payments made through this gateway are held in escrow, ensuring that the funds are only released to the service provider once the order has been successfully fulfilled and delivered. Please note that Baramen does not assume responsibility for transactions conducted outside of its secure payment framework.
Ensure that all payment information is entered accurately. If you choose to cancel your service request before making a payment, you may do so by clicking the Cancel button and providing a reason for the cancellation. However, please be aware that once payment is completed, you will no longer have the option to cancel your request.
If you proceed with the Baramen Secure Payment, you will be redirected to the Baramen payment portal, and a confirmation of the payment will be automatically sent to the service provider. Alternatively, if you opt for other payment methods, you will need to confirm the payment directly with the service provider after selecting the invoice payment option.
Step 5: Service Execution
Following the successful payment by the customer, the service provider is required to confirm the receipt of the funds in their account. If you utilized the Baramen Secure Payment Gateway, this confirmation process will occur automatically.
Once the payment is confirmed, the service provider must deliver the requested services within the specified timeframe as per the agreement.
Step 6: Finalizing the Process; Providing Feedback and Ratings
After the service has been successfully completed by the provider, you will have the opportunity to evaluate their performance. We encourage you to rate the service provider and leave your comments or feedback. Your insights are crucial for enhancing service quality and will aid future customers in making informed decisions.